Difference between revisions of "Calling from the Website"

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(Created page with " == Calling from the Web Site == Callproof offers 2 different ways to call contacts from the website. This feature is not available to all users. For more information, ple...")
 
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The Green button [[File:icon_green_call.gif]] is used when connecting to clients using your cell phone.   
 
The Green button [[File:icon_green_call.gif]] is used when connecting to clients using your cell phone.   
  
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The Blue button [[File:icon_blue_call.gif]] is used when connecting to clients using a headset and PC.
  
== Call with a Headset ==
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== Call with a Headset ==  
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When calling with a headset, there might be a couple steps necessary to ensure the headset is working properly.  Please see our [[Headsets and Browser Calls]] troubleshooting tips for help.
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After clicking the [[File:icon_blue_call.gif]] button for the contact to dial, the initial calling screen will be seen. 
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* If Flash settings haven't been saved, a settings box may pop up.  You must allow Flash to access your audio and mic.
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[[File:flash_settings.jpg]]

Revision as of 20:32, 6 February 2014

Calling from the Web Site

Callproof offers 2 different ways to call contacts from the website. This feature is not available to all users. For more information, please contact Callproof.

When searching for contacts there are 2 icons to the right of the contact name used for calling.

The Green button Icon green call.gif is used when connecting to clients using your cell phone.

The Blue button Icon blue call.gif is used when connecting to clients using a headset and PC.


Call with a Headset

When calling with a headset, there might be a couple steps necessary to ensure the headset is working properly. Please see our Headsets and Browser Calls troubleshooting tips for help.

After clicking the Icon blue call.gif button for the contact to dial, the initial calling screen will be seen.

  • If Flash settings haven't been saved, a settings box may pop up. You must allow Flash to access your audio and mic.

Flash settings.jpg