http://docs.callproof.com/index.php?action=history&feed=atom&title=Active_call_screen 2026-07-24T05:27:58Z Revision history for this page on the wiki MediaWiki 1.31.0 http://docs.callproof.com/index.php?title=Active_call_screen&diff=2156&oldid=prev 2026-07-17T08:39:11Z

<p>Created page with &quot;== Active call screen == === What is Active call screen? === The active call screen is the in-call UI for an ongoing Twilio call (outbound or incoming). === How to navigate...&quot;</p> <p><b>New page</b></p><div>== Active call screen ==<br /> <br /> === What is Active call screen? ===<br /> <br /> The active call screen is the in-call UI for an ongoing Twilio call (outbound or incoming).<br /> <br /> === How to navigate ===<br /> <br /> Place or answer a Twilio call → Active call screen opens automatically<br /> <br /> === Using Active call screen ===<br /> <br /> # While on a call, review company/contact name and number.<br /> # Tap &#039;&#039;&#039;Mute&#039;&#039;&#039; to mute/unmute your mic.<br /> # Tap &#039;&#039;&#039;Speaker&#039;&#039;&#039; to switch audio output.<br /> # Tap &#039;&#039;&#039;Keypad&#039;&#039;&#039; to send DTMF digits (extensions, menus).<br /> # Add &#039;&#039;&#039;Contact Type&#039;&#039;&#039;, &#039;&#039;&#039;Notes&#039;&#039;&#039;, or &#039;&#039;&#039;Add Account&#039;&#039;&#039; if the number is unknown.<br /> # Use &#039;&#039;&#039;Record / Voice message&#039;&#039;&#039; options when available.<br /> # Tap &#039;&#039;&#039;End&#039;&#039;&#039; to hang up.<br /> # Use &#039;&#039;&#039;Save&#039;&#039;&#039; after the call when prompted.<br /> <br /> === Features include ===<br /> <br /> * &#039;&#039;&#039;Caller identity&#039;&#039;&#039; – Company name, person name, profile image.<br /> * &#039;&#039;&#039;Mute&#039;&#039;&#039; – Mute/unmute microphone.<br /> * &#039;&#039;&#039;Speaker&#039;&#039;&#039; – Speakerphone on/off.<br /> * &#039;&#039;&#039;In-call keypad&#039;&#039;&#039; – Dial tones during the call.<br /> * &#039;&#039;&#039;Past Notes&#039;&#039;&#039; – View/add notes related to the contact.<br /> * &#039;&#039;&#039;Contact Type&#039;&#039;&#039; – Assign/save contact type.<br /> * &#039;&#039;&#039;Add Account&#039;&#039;&#039; – Create or link an account for unknown numbers.<br /> * &#039;&#039;&#039;Record voice message&#039;&#039;&#039; – Record voicemail-style audio when available.<br /> * &#039;&#039;&#039;End call&#039;&#039;&#039; – Hang up the active call.<br /> * &#039;&#039;&#039;Incoming and outbound&#039;&#039;&#039; – Same screen for both call directions.<br /> <br /> &lt;div style=&quot;clear: both;&quot;&gt;&lt;/div&gt;<br /> <br /> ----</div>

Ashley DeBon