Personnel Settings Menu - Revision history

Ashley DeBon at 12:44, 25 July 2026

2026-07-25T12:44:08Z

Ashley DeBon: /* Update Profile Photo (New Web) */

2026-07-25T11:37:12Z

‎Update Profile Photo (New Web)

Ashley DeBon: /* Set Time Zone (New Web) */

2026-07-25T11:32:41Z

‎Set Time Zone (New Web)

Ashley DeBon: /* Subscriptions (New Web) */

2026-07-25T11:20:07Z

‎Subscriptions (New Web)

Ashley DeBon at 09:04, 25 July 2026

2026-07-25T09:04:49Z

Ashley DeBon at 09:04, 25 July 2026

2026-07-25T09:04:32Z

Ashley DeBon at 08:38, 25 July 2026

2026-07-25T08:38:58Z

Ashley DeBon at 07:57, 25 July 2026

2026-07-25T07:57:23Z

Ashley DeBon at 07:55, 25 July 2026

2026-07-25T07:55:52Z

Ashley DeBon at 07:49, 25 July 2026

2026-07-25T07:49:45Z

@@ Line 26: / Line 26: @@
 More Info: [[Set Time Zone (New Web)]]
 [[File:UpdateTimeZoneView.png|350px|thumb|right|Set Time Zone]]
 <div style="clear:both;"></div>

@@ Line 15: / Line 15: @@
 [[File:UpdateProfilePhoto.png|350px|thumb|Update Profile Photo]]
 <div style="clear:both;"></div>
 == [[Set Time Zone (New Web)]] ==

@@ Line 24: / Line 24: @@
 More Info: [[Set Time Zone (New Web)]]
+[[File:UpdateTimeZoneView.png|350px|thumb|right|Set Time Zone]]
 <div style="clear:both;"></div>

@@ Line 6: / Line 6: @@
 More Info: [[Subscriptions (New Web)]]
+[[File:RepSubscriptions.png|350px|thumb|Subscriptions]]
 <div style="clear:both;"></div>
 == [[Update Profile Photo (New Web)]] ==

← Older revision		Revision as of 09:04, 25 July 2026
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−	Path: [[Callproof Support]] - [[New Website~~]] - [[Personnel Settings Menu~~]] - [[Personnel Settings Menu]]	+	Path: [[Callproof Support]] - [[New Website]] - [[Personnel Settings Menu]]

	== [[Subscriptions (New Web)]] ==		== [[Subscriptions (New Web)]] ==

← Older revision		Revision as of 08:38, 25 July 2026
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−	Path: [[Callproof Support]] - [[New Website]] - [[~~Report~~ Menu]]	+	Path: [[Callproof Support]] - [[New Website]] - [[Personnel Settings Menu]]

	== [[Subscriptions (New Web)]] ==		== [[Subscriptions (New Web)]] ==

@@ Line 24: / Line 24: @@
 Opens a modal; saves via /timezone/. Sets your user time zone so dates and times across CallProof match your local time. You can also turn off automatic time zone detection. Available to all logged-in users. Example: Traveling rep sets America/New_York so call and task timestamps match local time. Key options: time zone dropdown, Do Not Auto-Detect Time Zone.
 [[File:SetTimeZone.png|350px|thumb|Set Time Zone]]
@@ Line 33: / Line 35: @@
 Menu goes to /em/ (email). Account linking is managed at /em/accounts/. Connect Gmail, Office 365, or other IMAP email so CallProof can sync inbox and outbox against contacts. Available to all logged-in users, subject to company email permissions. Example: Rep links Gmail so emails sync with CallProof contacts. Key options: Add Account (Google / Office / Other), sync status, folders, past-mail sync, Inbox / Outbox.
 [[File:LinkEmailAccounts.png|350px|thumb|Link Email Accounts]]
@@ Line 41: / Line 44: @@
 calendar-integration/ Page may show as Calendar Sync Settings. Link Google and/or Office calendars, choose which calendar receives tasks and follow-ups, enable or disable sync, or remove a linked account. Available to all logged-in users. Example: Rep links Google Calendar so follow-up tasks appear on their work calendar. Key options: Google connect, Office connect, select calendar, add calendar, remove, sync on/off.
 [[File:LinkEmailAccounts.png|350px|thumb|Calendar Set-Up]]
 <div style="clear:both;"></div>

@@ Line 1: / Line 1: @@
 Path: [[Callproof Support]] - [[New Website]] - [[Report Menu]]
-The Sales Tab is used to add Opportunities and view the company funnel.  This can be customized to meet company needs.
+== [[Subscriptions (New Web)]] ==
-== [[Events (New Web)]] ==
+(Rep Subscriptions). Lists reps and their email-report subscription settings. Open a rep to turn reports on or off. Often manager-only in the menu. Example: Manager enables a rep’s daily activity report. Key options: Rep Daily Activity; Manager Daily / Summary / Production reports; follow-up reminder; appointment report; unsubscribe and extra email recipients. Note: My Subscriptions for your own settings is a related item under the Subscriptions area, often at /mail/settings/your-user-id/.
-Lists company activity events in a filterable timeline (calls, check-ins, and other event types from the event feed). Supports search and CSV export. Login required. Managers and market managers can filter by users and markets. Users with Just My Events see a limited user filter. Example: Manager reviews yesterday’s check-ins and calls by rep and market. Key filters: event type, max results, markets, users, include inactive users. Related: feeds Custom and Manual report event sections; exports can appear in My Exports.
+More Info: [[Subscriptions (New Web)]]
-More Info: [[Events (New Web)]]
+[[File:Subscriptions.png|350px|thumb|Subscriptions]]
-[[File:NewEvents.png|350px|thumb|Events]]
+<div style="clear:both;"></div>
 <div style="clear:both;"></div>

← Older revision		Revision as of 07:49, 25 July 2026
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	<div style="clear:both;"></div>		<div style="clear:both;"></div>
−
−	~~== [[Activity]] ==~~
−	Activity. Page title: Daily Productivity Stats. Shows daily productivity charts over a date range, typically appointment and related activity counts by day, optionally for a selected rep. Login required. Example: Compare a rep’s appointment volume day by day over a week. Key filters: rep, start date, end date. Important: Do not confuse with What Happened Yesterday at /stats/activities/, which is a different Rep Activities view.
−
−	~~More Info: [[Activity]]~~
−
−	~~[[File:DailyProductivityStats.png\|350px\|thumb\|Daily Productivity Stats]]~~
−
−	~~<div style="clear:both;"></div>~~
−
−	~~== [[Appointments (New Web)]] ==~~
−	Appointments & Visits. Page title: Appointments. Operational list of calendar appointments and visits. Columns commonly include rep, date, event form, follow-up, type, notes, and account. Supports export and scheduled exports. Login required. User and type filters are mainly for managers and market managers. Example: Plan today’s visits and export a weekly appointment CSV. Key filters: start/end date, sort, users, inactive users, appointment type. Related: links with Task & Follow-Ups; scheduled exports land in My Exports; Custom Reports can include past appointments or next-week schedule options.
−
−	~~More Info: [[Appointments (New Web)]]~~
−
−	~~[[File:Appointments.png\|350px\|thumb\|Appointments]]~~
−	~~<div style="clear:both;"></div>~~
−
−	~~== [[Tasks (New Web)]] ==~~
−
−	Task & Follow-Ups. Page title: Tasks. Task and follow-up list with types, priorities, and stages. Users can complete and reassign tasks. There is also a task board at /followups/funnel/. Supports export and scheduled exports. Managing task types and stages is manager-oriented. Example: Rep works today’s open follow-ups; manager exports overdue tasks. Key filters: date range, users, task types, priority, sort. Related: Appointments may show follow-up links; task notes can appear in Notes; exports go to My Exports.
−
−	~~More Info: [[Tasks (New Web)]]~~
−	~~[[File:Tasks.png\|350px\|thumb\|Tasks]]~~
−
−	~~<div style="clear:both;"></div>~~
−
−	~~== [[Exports (New Web)]] ==~~
−
−	My Exports. Page heading: Exports. Hub for finished and in-progress background exports from across the app, such as contacts, notes, appointments, follow-ups, events, and manager reports. Per-user detail is available under the user export list. Login required. Managers may see market-scoped users; reps typically see their own exports. Example: Download the CSV after a Notes or Appointments export finishes. Key options: search exports on the list page. Related: destination for Export and Schedule actions from most Reports items.
−
−	~~More Info: [[Exports (New Web)]]~~
−
−	~~[[File:Exports.png\|350px\|thumb\|Exports]]~~
−	~~<div style="clear:both;"></div>~~
−
−	~~== [[ Notes (New Web) ]] ==~~
−
−	Notes. Page title: Notes Report. Searchable report over contact notes showing rep, account, notes text, date, and source. Supports export. Login required. Sales-rep filters are for managers and market managers. Example: Find all notes mentioning pricing last month in a market. Key filters: start/end date, keyword, markets, order, limit, active/inactive sales reps. Related: includes notes from tasks and other sources where recorded; export goes to My Exports.
−
−	~~More Info: [[Notes (New Web)]]~~
−
−	~~[[File:NotesReport.png\|350px\|thumb\|Notes Report]]~~
−	~~<div style="clear:both;"></div>~~
−
−	~~== [[Custom Reports (New web)]] ==~~
−	Scheduled weekly or monthly configurable company reports. Can include events, recorded calls, event-form fields and aggregations, markets, rep assignments, next-week follow-ups, past appointments, and email recipients. These are the non-manual scheduled reports. Login required. Company-scoped. Archive toggle and name sorting are available. Example: Weekly emailed rollup of selected event types and form metrics to managers. Key options: schedule and days, events to include, recorded calls, event forms, by market, rep assigns, next-week follow-ups, past appointments, recipients. Related: same report system as Manual Reports, but on a recurring schedule; output often via email or export pipeline into My Exports.
−
−	~~More Info: [[Custom Reports (New web)]]~~
−
−	~~[[File:CustomReports.png\|350px\|thumb\|Custom Reports]]~~
−	~~<div style="clear:both;"></div>~~
−
−	~~== [[Manual Reports (New web)]] ==~~
−
−	Same report builder as Custom Reports, but for one-off runs with an explicit start and end date instead of a weekly or monthly schedule. Login required. Example: Run a Q3 report for a fixed date range without changing a weekly schedule. Key options: required start and end dates, plus the same event, call, event-form, market, and rep options as Custom Reports. Related: shares models and UI with Custom Reports; some breadcrumbs may say Custom Reports while pointing at the manual report path.
−
−	~~More Info: [[Manual Reports (New web)]]~~
−
−	~~[[File:ManualReports.png\|350px\|thumb\|Manual Reports]]~~
−	~~<div style="clear:both;"></div>~~
−
−	~~== [[Ranking (New web)]] ==~~
−
−	Current Rankings. Gamification leaderboard by rank group and period type such as day or week. Shows points, position, and trend. Managers can see all rank groups; reps see groups they belong to. Related group and graph screens exist under /rank/groups/ and /rank/graph/. Example: View weekly contest standings and trends for a sales group. Key filters: rank group, rank type. Related: points, badges, and event points. Not the same as the dashboard Funnel leaderboard at /funnel/leaderboard/.
−
−	~~More Info: [[Ranking (New web)]]~~
−
−	~~<div style="float:right; margin:0 0 1em 1em;">~~
−
−	~~{\| style="border:0;"~~
−	~~\| [[File:CurrentRankings.png\|350px\|thumb\|Current Ranking]]~~
−	~~\| [[File:RankingGroups.png\|350px\|thumb\|right\|Ranking Group]]~~
−	\|}
−
−	~~</div><div style="clear:both;"></div>~~