Sign in options - Revision history

Ashley DeBon at 07:05, 24 July 2026

2026-07-24T07:05:16Z

Ashley DeBon at 07:04, 24 July 2026

2026-07-24T07:04:19Z

Ashley DeBon at 06:24, 24 July 2026

2026-07-24T06:24:26Z

Ashley DeBon: Created page with "== Sign in options == === What are Sign in options? === Sign in options are the ways you can log into the CallProof mobile app. Choose email and password, or use Google, App..."

2026-07-24T06:22:31Z

Created page with "== Sign in options == === What are Sign in options? === Sign in options are the ways you can log into the CallProof mobile app. Choose email and password, or use Google, App..."

New page

== Sign in options ==

=== What are Sign in options? ===

Sign in options are the ways you can log into the CallProof mobile app. Choose email and password, or use Google, Apple, or Microsoft—as long as that account email matches your CallProof user email.

=== How to navigate ===

Open the CallProof app → '''Login''' screen
Choose one of the sign-in methods below.

=== Using Sign in options ===

# Open the CallProof app and go to the '''Login''' screen.
# Choose a method:
#* '''[[Email and Password]]'''
#* '''[[Google sign in]]'''
#* '''[[Apple sign in]]'''
#* '''[[Microsoft sign in]]'''
# Optionally turn on '''Remember Login''' before signing in.
# Complete any '''2FA / OTP''' step if your account requires it.
# After success, the app opens '''[[Mobile Home]]'''.

=== Features include ===

* '''[[Email and Password]]''' – Sign in with the email and password created for your CallProof account.
* '''[[Google sign in]]''' – Sign in with your Google account. The Google email address must match the email address associated with your CallProof account.
* '''[[Apple sign in]]''' – Sign in with your Apple ID. The Apple account email must match the email address registered with your CallProof account.
* '''[[Microsoft sign in]]''' – Sign in with your Microsoft account. The Microsoft account email must match the email address associated with your CallProof account.

'''Note:''' Social sign-in emails must match your CallProof account email. Existing users should use Login, not Sign Up. Some companies may also offer Cisco Duo / corporate SSO when enabled.

<div style="clear: both;"></div>

----

== Email and Password ==

=== What is Email and Password? ===

Email and Password is the standard CallProof login. Sign in with the email and password created for your CallProof account.

=== How to navigate ===

CallProof app → '''Login''' → Email and Password fields → '''Login'''

=== Using Email and Password ===

# Open the Login screen.
# Enter your CallProof '''Email Address'''.
# Enter your '''Password'''.
# Optional: tap the eye icon to show/hide the password.
# Optional: turn on '''Remember Login''' to save credentials for next time.
# Tap '''Login'''.
# If 2FA is enabled, enter the OTP when prompted.
# After success, the app opens Home.

=== Features include ===

* '''Email field''' – Must be a valid email format.
* '''Password field''' – Secure entry (hidden by default).
* '''Show / hide password''' – Eye icon to toggle visibility.
* '''Remember Login''' – Saves email/password for future launches when enabled.
* '''Forgot Password''' – Enter email first, then tap Forgot Password to request a reset.
* '''2FA support''' – OTP verification when enabled for your account.
* '''Validation''' – App checks email and password before submitting.

<div style="clear: both;"></div>

----

== Google sign in ==

=== What is Google sign in? ===

Google sign in lets you log into CallProof with your Google account. The Google email address must match the email address associated with your CallProof account.

=== How to navigate ===

CallProof app → '''Login''' → '''Google''' button

=== Using Google sign in ===

# Open the Login screen.
# Tap '''Google'''.
# Choose or confirm your Google account.
# Allow CallProof access when prompted.
# If the Google email matches your CallProof account, login continues.
# Complete 2FA/OTP if required.
# After success, the app opens Home.

=== Features include ===

* '''Google button''' – One-tap social login on the Login screen.
* '''Email must match''' – Google email must be the same as your CallProof user email.
* '''No password typing''' – Uses Google authentication instead of the CallProof password field.
* '''2FA support''' – May still require OTP when enabled for your account.
* '''Remember Login compatible''' – Works with Remember Login preference when configured.
* '''Existing CallProof user required''' – Your CallProof account must already exist with that email.

<div style="clear: both;"></div>

----

== Apple sign in ==

=== What is Apple sign in? ===

Apple sign in lets you log into CallProof with your Apple ID. The Apple account email must match the email address registered with your CallProof account.

=== How to navigate ===

CallProof app → '''Login''' → '''Apple''' button
(Available on supported iOS versions; button may be hidden on unsupported devices.)

=== Using Apple sign in ===

# Open the Login screen.
# Tap '''Sign in with Apple''' (when shown).
# Authenticate with Face ID, Touch ID, or Apple ID password as prompted.
# Confirm the Apple email used for CallProof.
# If the Apple email matches your CallProof account, login continues.
# Complete 2FA/OTP if required.
# After success, the app opens Home.

=== Features include ===

* '''Apple button''' – Sign in with Apple on the Login screen.
* '''Email must match''' – Apple account email must match your CallProof registered email.
* '''Device authentication''' – Uses Face ID / Touch ID / Apple ID password.
* '''iOS availability''' – Shown when Apple Sign In is supported on the device.
* '''2FA support''' – May still require OTP when enabled.
* '''Existing CallProof user required''' – Your CallProof account must already exist with that email.

'''Note:''' If you use Apple’s “Hide My Email,” make sure the email CallProof has on file matches the address Apple shares with the app, or sign-in may fail.

<div style="clear: both;"></div>

----

== Microsoft sign in ==

=== What is Microsoft sign in? ===

Microsoft sign in lets you log into CallProof with your Microsoft account. The Microsoft account email must match the email address associated with your CallProof account.

=== How to navigate ===

CallProof app → '''Login''' → '''Microsoft''' button

=== Using Microsoft sign in ===

# Open the Login screen.
# Tap '''Microsoft'''.
# Sign in with your Microsoft / work or school account when prompted.
# Allow CallProof access if asked.
# If the Microsoft email matches your CallProof account, login continues.
# Complete 2FA/OTP if required.
# After success, the app opens Home.

=== Features include ===

* '''Microsoft button''' – One-tap Microsoft login on the Login screen.
* '''Email must match''' – Microsoft account email must match your CallProof user email.
* '''Work or personal Microsoft account''' – Uses Microsoft authentication.
* '''No CallProof password typing''' – Uses Microsoft sign-in instead of the password field.
* '''2FA support''' – May still require CallProof OTP when enabled.
* '''Existing CallProof user required''' – Your CallProof account must already exist with that email.

<div style="clear: both;"></div>

@@ Line 1: / Line 1: @@
 == Sign in options ==
-[[File:app_homescreen.png|200px|thumb|right|Callproof Mobile App Homepage]]
+[[File:app_login.png|200px|thumb|right|Callproof Mobile App Login Page]]
 === What are Sign in options? ===

← Older revision		Revision as of 06:24, 24 July 2026
Line 34:		Line 34:

	----		----
−
−	~~== Email and Password ==~~
−
−	~~=== What is Email and Password? ===~~
−
−	~~Email and Password is the standard CallProof login. Sign in with the email and password created for your CallProof account.~~
−
−	~~=== How to navigate ===~~
−
−	~~CallProof app → '''Login''' → Email and Password fields → '''Login'''~~
−
−	~~=== Using Email and Password ===~~
−
−	~~# Open the Login screen.~~
−	~~# Enter your CallProof '''Email Address'''.~~
−	~~# Enter your '''Password'''.~~
−	~~# Optional: tap the eye icon to show/hide the password.~~
−	~~# Optional: turn on '''Remember Login''' to save credentials for next time.~~
−	~~# Tap '''Login'''.~~
−	~~# If 2FA is enabled, enter the OTP when prompted.~~
−	~~# After success, the app opens Home.~~
−
−	~~=== Features include ===~~
−
−	* '''Email field''' – Must be a valid email format.
−	* '''Password field''' – Secure entry (hidden by default).
−	* '''Show / hide password''' – Eye icon to toggle visibility.
−	* '''Remember Login''' – Saves email/password for future launches when enabled.
−	* '''Forgot Password''' – Enter email first, then tap Forgot Password to request a reset.
−	* '''2FA support''' – OTP verification when enabled for your account.
−	* '''Validation''' – App checks email and password before submitting.
−
−	~~<div style="clear: both;"></div>~~
−
−	~~----~~
−
−	~~== Google sign in ==~~
−
−	~~=== What is Google sign in? ===~~
−
−	~~Google sign in lets you log into CallProof with your Google account. The Google email address must match the email address associated with your CallProof account.~~
−
−	~~=== How to navigate ===~~
−
−	~~CallProof app → '''Login''' → '''Google''' button~~
−
−	~~=== Using Google sign in ===~~
−
−	~~# Open the Login screen.~~
−	~~# Tap '''Google'''.~~
−	~~# Choose or confirm your Google account.~~
−	~~# Allow CallProof access when prompted.~~
−	~~# If the Google email matches your CallProof account, login continues.~~
−	~~# Complete 2FA/OTP if required.~~
−	~~# After success, the app opens Home.~~
−
−	~~=== Features include ===~~
−
−	* '''Google button''' – One-tap social login on the Login screen.
−	* '''Email must match''' – Google email must be the same as your CallProof user email.
−	* '''No password typing''' – Uses Google authentication instead of the CallProof password field.
−	* '''2FA support''' – May still require OTP when enabled for your account.
−	* '''Remember Login compatible''' – Works with Remember Login preference when configured.
−	* '''Existing CallProof user required''' – Your CallProof account must already exist with that email.
−
−	~~<div style="clear: both;"></div>~~
−
−	~~----~~
−
−	~~== Apple sign in ==~~
−
−	~~=== What is Apple sign in? ===~~
−
−	~~Apple sign in lets you log into CallProof with your Apple ID. The Apple account email must match the email address registered with your CallProof account.~~
−
−	~~=== How to navigate ===~~
−
−	~~CallProof app → '''Login''' → '''Apple''' button~~
−	~~(Available on supported iOS versions; button may be hidden on unsupported devices.)~~
−
−	~~=== Using Apple sign in ===~~
−
−	~~# Open the Login screen.~~
−	~~# Tap '''Sign in with Apple''' (when shown).~~
−	~~# Authenticate with Face ID, Touch ID, or Apple ID password as prompted.~~
−	~~# Confirm the Apple email used for CallProof.~~
−	~~# If the Apple email matches your CallProof account, login continues.~~
−	~~# Complete 2FA/OTP if required.~~
−	~~# After success, the app opens Home.~~
−
−	~~=== Features include ===~~
−
−	* '''Apple button''' – Sign in with Apple on the Login screen.
−	* '''Email must match''' – Apple account email must match your CallProof registered email.
−	* '''Device authentication''' – Uses Face ID / Touch ID / Apple ID password.
−	* '''iOS availability''' – Shown when Apple Sign In is supported on the device.
−	* '''2FA support''' – May still require OTP when enabled.
−	* '''Existing CallProof user required''' – Your CallProof account must already exist with that email.
−
−	~~'''Note:''' If you use Apple’s “Hide My Email,” make sure the email CallProof has on file matches the address Apple shares with the app, or sign-in may fail.~~
−
−	~~<div style="clear: both;"></div>~~
−
−	~~----~~
−
−	~~== Microsoft sign in ==~~
−
−	~~=== What is Microsoft sign in? ===~~
−
−	~~Microsoft sign in lets you log into CallProof with your Microsoft account. The Microsoft account email must match the email address associated with your CallProof account.~~
−
−	~~=== How to navigate ===~~
−
−	~~CallProof app → '''Login''' → '''Microsoft''' button~~
−
−	~~=== Using Microsoft sign in ===~~
−
−	~~# Open the Login screen.~~
−	~~# Tap '''Microsoft'''.~~
−	~~# Sign in with your Microsoft / work or school account when prompted.~~
−	~~# Allow CallProof access if asked.~~
−	~~# If the Microsoft email matches your CallProof account, login continues.~~
−	~~# Complete 2FA/OTP if required.~~
−	~~# After success, the app opens Home.~~
−
−	~~=== Features include ===~~
−
−	* '''Microsoft button''' – One-tap Microsoft login on the Login screen.
−	* '''Email must match''' – Microsoft account email must match your CallProof user email.
−	* '''Work or personal Microsoft account''' – Uses Microsoft authentication.
−	* '''No CallProof password typing''' – Uses Microsoft sign-in instead of the password field.
−	* '''2FA support''' – May still require CallProof OTP when enabled.
−	* '''Existing CallProof user required''' – Your CallProof account must already exist with that email.
−
−	~~<div style="clear: both;"></div>~~