Sign out - Revision history

Ashley DeBon at 06:38, 28 July 2026

2026-07-28T06:38:35Z

Ashley DeBon at 06:36, 28 July 2026

2026-07-28T06:36:41Z

Ashley DeBon: /* Typical workflow */

2026-07-28T06:23:21Z

‎Typical workflow

Ashley DeBon: /* Why logging out matters */

2026-07-28T06:23:14Z

‎Why logging out matters

Ashley DeBon: /* Logout (Sign out) */

2026-07-28T06:23:00Z

‎Logout (Sign out)

Ashley DeBon: Created page with "Path: Callproof Support - New Website - Logout = Logout (Sign out) = '''Screen purpose:''' End your CallProof web session securely so no one else can use your ac..."

2026-07-28T06:22:44Z

Created page with "Path: Callproof Support - New Website - Logout = Logout (Sign out) = '''Screen purpose:''' End your CallProof web session securely so no one else can use your ac..."

New page

Path: [[Callproof Support]] - [[New Website]] - [[Logout]]

= Logout (Sign out) =

'''Screen purpose:''' End your CallProof web session securely so no one else can use your account on that browser.
[[File:LogoutSignOut.png|350px|thumb|Sign out from CallProof]]

* Sign out of CallProof on the web
* Clear your current session
* Return to the login screen
* (If your company uses Cisco Duo SSO) complete single sign-out with Duo when required

'''UI labels you may see:''' '''Sign out''' or '''Logout'''
'''Address:''' <code>/logout/</code>
'''Result message:''' Logout Successful

<div style="clear:both;"></div>

== How to log out ==

=== Option A — Sidebar Sign out ===

# Sign in to CallProof.
# Open the left sidebar.
# Click '''Sign out''' (door/exit icon).

=== Option B — Personal Settings ===

# Open your profile / '''Personal Settings''' area in the sidebar.
# Under the support/footer links, click '''Sign out'''.

=== Option C — Menu Logout ===

# Open the account / settings menu.
# Click '''Logout''' (if your menu includes a Logout item that goes to <code>/logout/</code>).

=== Option D — Direct address ===

# While signed in, go to <code>/logout/</code>.
# CallProof ends the session and sends you toward login.

== What happens when you log out ==

{| class="wikitable"
! Step
! What you notice
|-
| 1
| A brief loader may appear.
|-
| 2
| Toast / message: '''Logout Successful'''.
|-
| 3
| Browser local CallProof data used for this session is cleared (for example cached locations).
|-
| 4
| You are redirected to the home/login experience (usually <code>/</code> or <code>/login/</code>).
|-
| 5 (SSO only)
| If you signed in with '''Cisco Duo SSO''', CallProof may first send you through Duo logout, then return you to login.
|}

== Permissions ==

* Anyone who is signed in can log out.
* You do not need manager permission.
* After logout, protected CallProof pages require you to sign in again.

== Why logging out matters ==

{| class="wikitable"
! Situation
! Why you should sign out
|-
| Shared or public computer
| Prevents the next person from using your account.
|-
| End of workday
| Closes your active web session cleanly.
|-
| Switching users
| Lets another teammate sign in on the same browser.
|-
| Security concern
| Ends the current browser session immediately.
|}

----

= Typical workflow =

# Finish your work in CallProof.
# Click '''Sign out''' in the sidebar (or '''Logout''' in the menu).
# Wait for '''Logout Successful'''.
# Confirm you see the login screen.
# Close the browser if you are on a shared device.

----

= Tips and important notes =

* '''Sign out''' and '''Logout''' both use <code>/logout/</code> — same action, different menu wording.
* Logout ends the '''web''' session in this browser. It does not delete your account or company data.
* Mobile app logout is separate from web Sign out.
* If your company uses '''Duo / SAML SSO''', you may briefly leave CallProof for the SSO logout page before returning to login — that is expected.
* Managers may see a '''Web Logout''' location/activity marker when location logging is available for your profile.
* If you only close the browser tab without signing out, your session may still be active until it expires — use '''Sign out''' on shared devices.

== Need help? ==

* Clicked Sign out but still see CallProof pages: refresh, or go to <code>/login/</code> and sign in again if needed
* Stuck on an SSO/Duo page: complete the Duo logout prompts, or contact your IT admin
* Someone else was using your account: sign out, change your password if required by your company, and tell your manager
* Other issues: email [mailto:support@callproof.com support@callproof.com]

← Older revision		Revision as of 06:38, 28 July 2026
Line 1:		Line 1:
−	Path: [[Callproof Support]] - [[New Website]] - [[~~Logout~~]]	+	Path: [[Callproof Support]] - [[New Website]] - [[Sign out]]

	= Logout (Sign out) =		= Logout (Sign out) =

@@ Line 4: / Line 4: @@
 '''Screen purpose:''' End your CallProof web session securely so no one else can use your account on that browser.
-[[File:LogoutSignOut.png|350px|thumb|Sign out from CallProof]]
+[[File:Signout.png|350px|thumb|Sign out from CallProof]]
 * Sign out of CallProof on the web

@@ Line 96: / Line 96: @@
 # Confirm you see the login screen.
 # Close the browser if you are on a shared device.
 = Tips and important notes =

@@ Line 88: / Line 88: @@
 | Ends the current browser session immediately.
 |}
 = Typical workflow =

@@ Line 11: / Line 11: @@
 * (If your company uses Cisco Duo SSO) complete single sign-out with Duo when required
 '''UI labels you may see:''' '''Sign out''' or '''Logout'''
-'''Address:''' <code>/logout/</code>
 '''Result message:''' Logout Successful