Ashley DeBon: Created page with "Path: Callproof Support - New Website - Signup = Signup Screen = Use this screen to create a new CallProof account for your company. The Signup screen lets you r..."

2026-07-22T07:44:37Z

Created page with "Path: Callproof Support - New Website - Signup = Signup Screen = Use this screen to create a new CallProof account for your company. The Signup screen lets you r..."

New page

Path: [[Callproof Support]] - [[New Website]] - [[Signup]]

= Signup Screen =

Use this screen to create a new CallProof account for your company.
The Signup screen lets you register as a new member so you can start using contacts, calls, events, reports, and other CallProof features.

From this screen you can also:

* Sign up with your company and contact details
* Continue with Google, Microsoft, or Outlook
* Go back to Sign in if you already have an account

[[File:SignupView.png|300px|thumb|Signup]]
<div style="clear:both;"></div>

== How to open the Signup screen ==

=== Option A — From the Login screen ===

# Open the [[Login]] screen.
# Scroll to '''Don't have an account?'''
# Click '''Create an account for FREE!'''
# The Signup screen opens with the title '''New Member Signup'''.

=== Option B — Open Signup directly ===

# Open your web browser.
# Go to your CallProof website and add <code>/signup/</code> at the end of the address (for example: <code>https://appv2.callproof.com/signup/</code>).
# Press '''Enter'''.
# The Signup screen appears.

=== Option C — From Login after an account was disabled ===

# If a manager account is disabled on Login, you may see a message about creating a new account.
# Follow the option to create a new account (this may open CallProof plans information).
# You can also open Signup directly using Option B above when you are ready to register.

== Permissions ==

* Anyone who is '''not signed in''' can open and use the Signup screen.
* No special role or menu permission is needed to create a new account.
* After a successful signup, you are signed in automatically as the main account user for your new company.
* If the email you enter is already used in CallProof, signup will not continue until you use a different email or sign in instead.

== What you see on the screen ==

=== Main signup form ===

* CallProof logo
* Title: '''New Member Signup'''
* '''Company Name''' field
* '''Contact Name''' field
* '''Email''' field
* '''Phone''' field
* '''Password''' field (with an eye icon to show or hide the password)
* '''Confirm Password''' field (with an eye icon to show or hide the password)
* '''Signup''' button
* '''- OR -''' divider
* Continue icons for '''Google''', '''Microsoft''', and '''Outlook'''
* '''Already have an account ? Sign in''' button

=== Messages you may see ===

* Success message when your account is created
* Error messages when a required field is missing
* Error if the contact name is not entered as first and last name
* Error if the email is not valid
* Error if the phone number is not 10 digits
* Error if password and confirm password do not match
* Error if the email already exists
* Toast/alert messages for other signup problems

== Field guide ==

=== Company Name ===

* Enter your company or organization name.
* Required.
* Maximum length is 64 characters.

=== Contact Name ===

* Enter your full name.
* Required.
* Use your '''first name and last name separated by a space''' (for example: <code>Jane Smith</code>).

=== Email ===

* Enter the email address you will use to sign in.
* Required.
* Must be a valid email address.
* Must not already be registered in CallProof.

=== Phone ===

* Enter your phone number.
* Required.
* Use a '''10-digit''' phone number (for example: <code>6155551234</code>).
* Extra characters such as spaces, dashes, or parentheses are removed automatically when the form is submitted.

=== Password ===

* Create a password for your new account.
* Required.
* Click the eye icon to show or hide what you typed.

=== Confirm Password ===

* Enter the same password again.
* Required.
* Must match the Password field exactly.

== Create an account with the signup form ==
[[File:NewMemberSignup.png|250px|thumb|right|New Member Signup]]

# Open the Signup screen.
# Enter your '''Company Name'''.
# Enter your '''Contact Name''' as first and last name (for example: <code>Jane Smith</code>).
# Enter your '''Email'''.
# Enter your '''Phone''' number (10 digits).
# Enter a '''Password'''.
# Enter the same value in '''Confirm Password'''.
# (Optional) Click the eye icons to check your password fields.
# Click '''Signup'''.
# If any field has an error, fix it and click '''Signup''' again.
# When signup succeeds, you are signed in and taken into CallProof.
<div style="clear:both;"></div>

== Continue with Google ==
[[File:GoogleSignup.png|250px|thumb|right|Google Signup]]

# On the Signup screen, click the '''Google''' icon.
# Choose your Google account and allow access if asked.
# Return to CallProof and complete any remaining steps your account needs.
# Continue into CallProof.
<div style="clear:both;"></div>

== Continue with Microsoft or Outlook ==
[[File:MicrosoftSignup.png|250px|thumb|right|Microsoft or Outlook Signup]]

# On the Signup screen, click the '''Microsoft''' icon or the '''Outlook''' icon.
# Sign in with your Microsoft account and allow access if asked.
# Return to CallProof and complete any remaining steps your account needs.
# Continue into CallProof.
<div style="clear:both;"></div>

== If you already have an account ==
[[File:AlreadyHaveAccount.png|250px|thumb|right|Already have an account]]

# On the Signup screen, click '''Already have an account ? Sign in'''.
# You are taken to the [[Login]] screen.
# Sign in with your existing email and password (or Google / Microsoft / Outlook).
<div style="clear:both;"></div>

== If your email already exists ==

# Try to sign up with an email that is already registered.
# You see a message that the email already exists.
# Do one of the following:
## Click '''Already have an account ? Sign in''' and sign in with that email, or
## Use a different email address to create a new account, or
## Use '''Forgot password?''' on the Login screen if you cannot remember your password.

== After you sign up ==

# CallProof creates your company and user account.
# You are signed in automatically.
# You are taken to your main Dashboard / home area to begin work.
# Normal CallProof menus become available after signup.

Depending on your account setup, you may later be asked to review Terms of Service or complete other first-time setup steps.

== Tips and important notes ==

* Use a real work email you can access, because this email is used for sign-in and account messages.
* Enter '''first and last name''' in Contact Name, separated by a space.
* Phone numbers must be '''10 digits'''.
* Password and Confirm Password must match.
* If you already have a CallProof account, use '''Sign in''' instead of creating a second account with the same email.
* Keep your password private. Do not share it.
* Google, Microsoft, and Outlook options may depend on your browser and provider account access.
* Apple sign-in may not appear on every CallProof site.

== Need help? ==

* Already registered: go to [[Login]] and sign in
* Password problems after signup: use '''Forgot password?''' on the Login screen
* Signup or access issues: contact [mailto:support@callproof.com support@callproof.com] or your company administrator

Signup - Revision history

Ashley DeBon: Created page with "Path: Callproof Support - New Website - Signup = Signup Screen = Use this screen to create a new CallProof account for your company. The Signup screen lets you r..."