Link unknown SMS number

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Link unknown SMS number

Callproof Mobile App Homepage

What is Link unknown SMS number?

When an SMS comes from an unknown number, CallProof lets you link it to an existing account or create a new account/contact.

How to navigate

Twilio Message chat → More / Contact Info → Add to existing Account or New Account

Using Link unknown SMS number

  1. Open a chat with an unknown / unlinked number.
  2. Tap More or Contact Info options.
  3. Choose Add to existing Account or create a New Account.
  4. Complete account/contact fields.
  5. Continue messaging with the number now linked in CallProof.

Features include

  • Add to existing Account – Merge number into a known account.
  • New Account – Create account from the SMS number.
  • Company phone / new contact options – How the number is saved.
  • Keeps chat history – Conversation stays available after linking.
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