Logout

Path: Callproof Support - Website - Logout

Logout

Users can log out of Callproof by clicking Logout. This will end their session within Callproof and require any further users to log in. It is recommend that public computer users (or workstations with multiple users) click on Logout when finishing using Callproof. This keep others from seeing your data, changing your data, submitting data under the wrong name, etc. Logout securely ends your current CallProof web session and returns you to the Login page. Logging out prevents anyone using the same browser from accessing your account until you sign in again.

Logout

Navigation Home → Settings & Customization → Quick Links → Logout

Note:

• Logout is also available from the **Tools** site menu.
• The Logout option remains available even when Terms of Service acceptance is required.

User	Access
Any logged-in user	Can log out of CallProof

End the current CallProof session and securely sign out of the application.

1. Log in to CallProof.
2. Hover over Dashboard.
3. Click Logout.
4. Your session ends.
5. You are redirected to the Login page (`/login/`).

What Happens During Logout

When you log out, CallProof performs the following actions:

• Ends the current Django web session.
• Clears the session cookie.
• Removes the route (**rt**) cookie.
• Records a logout event for auditing.
• Clears the user's mobile device information.
• Removes the current device session log.
• Redirects the user to the Login page.

Logout Event Types

Depending on how the user signed in, CallProof records different logout events.

Login Method	Logout Event
Standard Login	web_logout
Google Sign-In	Google logout event
Microsoft Office Sign-In	Office logout event
Cisco Duo SAML	Cisco Duo logout event

Cisco Duo SAML Logout

Ensure users authenticated through Cisco Duo are signed out from both CallProof and the identity provider.

1. User clicks Logout.
2. CallProof redirects to the Cisco Duo Single Logout (SLO) endpoint.
3. Duo completes the logout process.
4. User is redirected back to the CallProof Login page.

Notes

• Available to all logged-in users.
• Logout is available even if the user has not yet accepted the Terms of Service.
• Clears both the Django session and the **rt** cookie.
• Removes **device_type** and **device_id_app** from the user's profile.
• Deletes the matching **UserDeviceLog** record for the current session when one exists.
• Records the appropriate logout event for auditing.
• After logout, protected pages require the user to sign in again.

Technical Information

Item	Value
View	`home.views.do_logout`
Redirect	`/login/`
Session	Django session terminated
Cookie Removed	`rt`