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| − | == Twilio Call / Message ==
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| − | === What is Twilio Call / Message? ===
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| − | Twilio Call / Message are Home side shortcuts for calling and messaging through CallProof’s Twilio integration.
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| − | === How to navigate ===
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| − | '''[[Mobile Home]]''' → right-side '''Call''' and '''Message''' buttons
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| − | (Only shown when Twilio is enabled for your organization.)
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| − | Also controlled in '''[[Settings]]''' (Allow Incoming Calls / Voice settings when available).
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| − | === Using Twilio Call / Message ===
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| − | # On Home, tap the '''Call''' shortcut to open dialer / call flow.
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| − | # Tap the '''Message''' shortcut to open messaging.
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| − | # Use unread badges/counts when shown to see pending messages or call activity.
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| − | # If buttons are missing, ask your admin to enable Twilio, or check '''[[Settings]]'''.
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| − | === Features include ===
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| − | * '''Call shortcut''' – Quick access to Twilio calling / dialer.
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| − | * '''Message shortcut''' – Quick access to Twilio messaging/chat.
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| − | * '''Unread counts''' – Badges for pending messages/calls when available.
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| − | * '''Incoming calls toggle''' – Manage in Settings when Twilio is enabled.
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| − | * '''Voice settings link''' – Related options in '''[[CallProof Voice Settings]]'''.
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