Sign out

Path: Callproof Support - New Website - Logout

Logout (Sign out)

Screen purpose: End your CallProof web session securely so no one else can use your account on that browser.

File:LogoutSignOut.png

Sign out from CallProof

• Sign out of CallProof on the web
• Clear your current session
• Return to the login screen
• (If your company uses Cisco Duo SSO) complete single sign-out with Duo when required

UI labels you may see: Sign out or Logout

Address: /logout/

Result message: Logout Successful

How to log out

Option A — Sidebar Sign out

1. Sign in to CallProof.
2. Open the left sidebar.
3. Click Sign out (door/exit icon).

Option B — Personal Settings

1. Open your profile / Personal Settings area in the sidebar.
2. Under the support/footer links, click Sign out.

Option C — Menu Logout

1. Open the account / settings menu.
2. Click Logout (if your menu includes a Logout item that goes to /logout/).

Option D — Direct address

1. While signed in, go to /logout/.
2. CallProof ends the session and sends you toward login.

What happens when you log out

Step	What you notice
1	A brief loader may appear.
2	Toast / message: Logout Successful.
3	Browser local CallProof data used for this session is cleared (for example cached locations).
4	You are redirected to the home/login experience (usually / or /login/).
5 (SSO only)	If you signed in with Cisco Duo SSO, CallProof may first send you through Duo logout, then return you to login.

Permissions

• Anyone who is signed in can log out.
• You do not need manager permission.
• After logout, protected CallProof pages require you to sign in again.

Why logging out matters

Situation	Why you should sign out
Shared or public computer	Prevents the next person from using your account.
End of workday	Closes your active web session cleanly.
Switching users	Lets another teammate sign in on the same browser.
Security concern	Ends the current browser session immediately.

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Typical workflow

1. Finish your work in CallProof.
2. Click Sign out in the sidebar (or Logout in the menu).
3. Wait for Logout Successful.
4. Confirm you see the login screen.
5. Close the browser if you are on a shared device.

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Tips and important notes

• Sign out and Logout both use /logout/ — same action, different menu wording.
• Logout ends the web session in this browser. It does not delete your account or company data.
• Mobile app logout is separate from web Sign out.
• If your company uses Duo / SAML SSO, you may briefly leave CallProof for the SSO logout page before returning to login — that is expected.
• Managers may see a Web Logout location/activity marker when location logging is available for your profile.
• If you only close the browser tab without signing out, your session may still be active until it expires — use Sign out on shared devices.

Need help?

• Clicked Sign out but still see CallProof pages: refresh, or go to /login/ and sign in again if needed
• Stuck on an SSO/Duo page: complete the Duo logout prompts, or contact your IT admin
• Someone else was using your account: sign out, change your password if required by your company, and tell your manager
• Other issues: email support@callproof.com