Difference between revisions of "Call from Accounts"

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== Call from Accounts ==
 
== Call from Accounts ==
[[File:App_Call_from_Account.png|200px|thumb|right|Callproof App Call from Account]]
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[[File:App_Call_from_Accounts_Flow.png|200px|thumb|right|Callproof App Call from Account]]
 
=== What is Call from Accounts? ===
 
=== What is Call from Accounts? ===
  

Latest revision as of 05:40, 31 July 2026

Call from Accounts

Callproof App Call from Account

What is Call from Accounts?

From Accounts (and related contact/people screens), you can call a number with Twilio when enabled, or fall back to the device dialer.

How to navigate

Accounts → open account / people / phones → Call

Using Call from Accounts

  1. Open an account and find phone numbers.
  2. Tap Call.
  3. If Twilio is enabled and caller ID exists, CallProof places a Twilio call.
  4. If Twilio is not available, the native dialer may open instead.
  5. After the call, activity is logged in CallProof when using Twilio.

Features include

  • Account call shortcut – Call without opening Home dialer first.
  • Twilio preferred – Uses CallProof Voice when enabled.
  • Native fallback – Device dialer when Twilio is off / unavailable.
  • Multiple numbers – Choose among contact phone numbers when listed.