Difference between revisions of "Import Sprint Service Transactions"
(Created page with " == Import Sprint Service Transactions == This tool is used by a limited number of Callproof customers that work with Sprint. This tool will allow service transactions to ...") |
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| − | [[File:Import_pdsr_contacts.jpg|200px|thumb|right|Select Import Contacts in top section to import | + | [[File:Import_pdsr_contacts.jpg|200px|thumb|right|Select Import Contacts in top section to import Service Transactions]] |
| − | [[File: | + | [[File:Import_service_contacts_upload.jpg|200px|thumb|right|Upload Exported File]] |
== Gather Data and Import == | == Gather Data and Import == | ||
| − | + | Gather the data from Sprint. (Not shown. Check with Callproof since this relies on proprietary Sprint tools.) | |
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Inside Callproof, click on '''Dealer Contacts''' under [[People]]. | Inside Callproof, click on '''Dealer Contacts''' under [[People]]. | ||
Latest revision as of 20:38, 19 November 2013
Import Sprint Service Transactions
This tool is used by a limited number of Callproof customers that work with Sprint.
This tool will allow service transactions to be uploaded into Callproof.
Gather Data and Import
Gather the data from Sprint. (Not shown. Check with Callproof since this relies on proprietary Sprint tools.)
Inside Callproof, click on Dealer Contacts under People.
On the right hand side, select Import Contacts in the first group of links labeled Dealer. (see pic.)
In the bottom section labeled Import Service Contacts, click Choose File and select the export file saved from RQ.
Click Upload to import the file. This may take a few minutes depending on size of data.
