API:Contact:Update:Reps

Update Contact Sales Representatives

Base URL

https://app.callproof.com

Endpoint

/api/contact/update/reps/

Purpose

Replaces the sales representatives assigned to a contact. Use this when you need to update only assignment ownership without changing other contact profile details. Providing a new list clears the previous assignments and applies the new set. Providing an empty list clears all assigned representatives.

HTTP Method

POST

Headers

Header	Required	Description
Content-Type	Yes	Must be application/json.

Security

• Yes – Requires a valid API key and secret with permission to update contacts. Credentials are sent in the request body.

Parameters

Path Parameters

None.

Query Parameters

None.

Request Body

Parameter	Type	Required	Description
api_key	object	Yes	Authentication credentials object.
api_key.key	string	Yes	Public API key assigned to your CallProof account.
api_key.secret	string	Yes	Private API secret paired with the API key.
contact	object	Yes	Contact assignment payload.
contact.id	integer	Yes	Unique identifier of the contact whose assigned sales representatives should be updated. Must belong to your company.
contact.rep_ids	array of integers	No	User IDs of sales representatives to assign to the contact. Replaces the current assignment list. If omitted or empty, all existing assignments are cleared. Only rep IDs belonging to your company are applied.

cURL Example

curl -X POST "https://app.callproof.com/api/contact/update/reps/" \
  -H "Content-Type: application/json" \
  -d '{
    "api_key": {
      "key": "YOUR_API_KEY",
      "secret": "YOUR_API_SECRET"
    },
    "contact": {
      "id": 789,
      "rep_ids": [456]
    }
  }'

Example to clear all assigned representatives:

curl -X POST "https://app.callproof.com/api/contact/update/reps/" \
  -H "Content-Type: application/json" \
  -d '{
    "api_key": {
      "key": "YOUR_API_KEY",
      "secret": "YOUR_API_SECRET"
    },
    "contact": {
      "id": 789,
      "rep_ids": []
    }
  }'

Successful Response (200)

Indicates the contact’s sales representative assignments were successfully updated. The response returns the full contact profile, including the current assigned representatives.

Field	Type	Description
results	object	Updated contact details.
results.id	integer	Unique identifier for the contact.
results.company	string	Name of the contact company associated with the contact.
results.contact_phones	array	Phone numbers associated with the contact.
results.created_by	string	Display name of the user who created the contact.
results.created_by_id	integer	User ID of the person who created the contact.
results.created_by_email	string	Email address of the person who created the contact.
results.contact_type	string	Contact type name.
results.title	string	Contact title.
results.first_name	string	Contact first name.
results.last_name	string	Contact last name.
results.email	string	Contact email address.
results.address	string	Primary street address.
results.address2	string	Secondary street address.
results.city	string	City.
results.state	string	State or province name.
results.zip	string	Postal/ZIP code.
results.country	string	Country name.
results.website	string	Website URL.
results.latitude	string	Geographic latitude.
results.longitude	string	Geographic longitude.
results.last_contacted	string	Date and time of last contact (YYYY-MM-DD HH:MM:SS), or empty if none.
results.default_phone	object	Default phone number details for the contact.
results.account	string	Account number or identifier.
results.invoice	string	Invoice-related value, if set.
results.unknown	integer	1 if marked unknown; otherwise 0.
results.assigned	integer	1 if the contact is assigned; otherwise 0.
results.do_not_sms	integer	1 if SMS is disabled for the contact; otherwise 0.
results.updated	string	Date and time the contact was last updated (YYYY-MM-DD HH:MM:SS).
results.created	string	Date and time the contact was created (YYYY-MM-DD HH:MM:SS).
results.custom_fields	array	Visible custom field values for the contact.
results.reps	array	Sales representatives currently assigned to the contact.
results.reps[].id	integer	Rep profile identifier.
results.reps[].email	string	Rep email address.
results.reps[].user_id	integer	Associated user account identifier.
results.reps[].name	string	Rep display name.
results.reps[].title	string	Rep job title.
results.reps[].updated	string	Date and time the rep profile was last updated.
errors	array	Empty list when the request succeeds.
code	integer	HTTP-style status value; 200 on success.

Example response:

{
  "results": {
    "id": 789,
    "company": "Acme Corp",
    "contact_phones": [],
    "created_by": "Jane Smith",
    "created_by_id": 456,
    "created_by_email": "rep@example.com",
    "contact_type": "Prospect",
    "title": "Manager",
    "first_name": "John",
    "last_name": "Doe",
    "email": "john@acme.com",
    "address": "123 Main St",
    "address2": "",
    "city": "Austin",
    "state": "Texas",
    "zip": "78701",
    "country": "United States",
    "website": "https://acme.com",
    "latitude": "30.2672",
    "longitude": "-97.7431",
    "last_contacted": "2024-06-15 14:30:00",
    "default_phone": {},
    "account": "ACC-100",
    "invoice": "",
    "unknown": 0,
    "assigned": 1,
    "do_not_sms": 0,
    "updated": "2024-06-15 14:30:00",
    "created": "2024-01-10 09:00:00",
    "custom_fields": [],
    "reps": [
      {
        "id": 123,
        "email": "rep@example.com",
        "user_id": 456,
        "name": "Jane Smith",
        "title": "Account Executive",
        "updated": "2024-06-01 10:00:00"
      }
    ]
  },
  "errors": [],
  "code": 200
}

Error Responses

Status Code	Meaning
400	Bad Request – The contact ID is missing, invalid, or does not match a contact in your company.
401	Unauthorized – The API key and/or secret is missing, invalid, inactive, associated with a disabled account, or lacks permission to update contacts.
405	Method Not Allowed – A method other than POST was used.
500	Internal Server Error – An unexpected server problem occurred. Not specified in Swagger.

400 response body example:

{
  "results": [],
  "errors": ["Invalid 'id' field"],
  "code": 400
}

401 response body example:

{
  "results": [],
  "errors": ["Invalid API Key"],
  "code": 401
}

405 response body example:

{
  "results": [],
  "errors": ["Method not allowed"],
  "code": 405
}

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