Difference between revisions of "Future Appointments Show Wrong Time"
(Created page with " == Future Appointments Show Wrong Time == In some cases, Future Appointments will show up on the users calendar but have a wrong time. This is due to timezone settings. T...") |
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* Open new browser tab | * Open new browser tab | ||
* If logged into Callproof on your laptop/dekstop, log out. | * If logged into Callproof on your laptop/dekstop, log out. | ||
| − | + | * Log back into CallProof on your laptop/desktop. | |
| − | + | * After logging in, click on Future Appointment for a contact | |
| − | + | * Before adding the following, click Google Calendar. | |
| − | + | * Allow CallProof to access your Calendar if requested | |
| − | + | * Make sure Calendars are selected and SAVE. | |
Revision as of 17:33, 11 September 2014
Future Appointments Show Wrong Time
In some cases, Future Appointments will show up on the users calendar but have a wrong time. This is due to timezone settings.
To correct this problem, use a desktop or laptop to access the CallProof website.
We recommend the following steps to ensure your Calendar Settings and CallProof are synced properly.
- Open web browser (Chrome, Internet Explorer, Safari)
- Log into Google Gmail, then select Calendar (see pic)
- Inside Calendar, click settings from top left (see pic)
- Ensure your time zone is selected and click save to return to calendar (see pic)
- On each Calendar listed under "My Calendars", select the settings and ensure your time zone is selected. (see pics) Click SAVE on each.
- STAY LOGGED INTO CALLPROOF
- Open new browser tab
- If logged into Callproof on your laptop/dekstop, log out.
- Log back into CallProof on your laptop/desktop.
- After logging in, click on Future Appointment for a contact
- Before adding the following, click Google Calendar.
- Allow CallProof to access your Calendar if requested
- Make sure Calendars are selected and SAVE.
