Future Appointments Show Wrong Time

In some cases, Future Appointments will show up on the users calendar but have a wrong time. This is due to timezone settings.

To correct this problem, use a desktop or laptop to access the CallProof website.

We recommend the following steps to ensure your Calendar Settings and CallProof are synced properly.

Open web browser (Chrome, Internet Explorer, Safari)
Log into Google Gmail, then select Calendar (see pic)
Inside Calendar, click settings from top left (see pic)
Ensure your time zone is selected and click save to return to calendar (see pic)
On each Calendar listed under "My Calendars", select the settings and ensure your time zone is selected. (see pics) Click SAVE on each.
STAY LOGGED INTO CALLPROOF
Open new browser tab
If logged into Callproof on your laptop/dekstop, log out.
Log back into CallProof on your laptop/desktop.
After logging in, click on Future Appointment for a contact
Before adding the following, click Google Calendar.
Allow CallProof to access your Calendar if requested
Make sure Calendars are selected and SAVE.

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