Call from chat

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Call from chat

What is Call from chat?

Call from chat lets you place a voice call to the same number while you are in a Twilio SMS thread.

How to navigate

Twilio Message chat → Call icon

Using Call from chat

  1. Open a chat.
  2. Tap the Call icon in the header/actions.
  3. If Twilio Voice is enabled, CallProof places a Twilio call; otherwise native dialer may open.
  4. Return to the chat after the call if needed.

Features include

  • Call shortcut in chat – Switch from SMS to voice quickly.
  • Same number – Uses the thread phone number.
  • Twilio preferred – Uses CallProof Voice when enabled.
  • Native fallback – Device dialer when Twilio calling is unavailable.
Retrieved from "http://docs.callproof.com/index.php?title=Call_from_chat&oldid=3470"