Future Appointments Show Wrong Time
Revision as of 17:33, 11 September 2014 by Jeff Epperson (talk | contribs) (Created page with " == Future Appointments Show Wrong Time == In some cases, Future Appointments will show up on the users calendar but have a wrong time. This is due to timezone settings. T...")
Future Appointments Show Wrong Time
In some cases, Future Appointments will show up on the users calendar but have a wrong time. This is due to timezone settings.
To correct this problem, use a desktop or laptop to access the CallProof website.
We recommend the following steps to ensure your Calendar Settings and CallProof are synced properly.
- Open web browser (Chrome, Internet Explorer, Safari)
- Log into Google Gmail, then select Calendar (see pic)
- Inside Calendar, click settings from top left (see pic)
- Ensure your time zone is selected and click save to return to calendar (see pic)
- On each Calendar listed under "My Calendars", select the settings and ensure your time zone is selected. (see pics) Click SAVE on each.
- STAY LOGGED INTO CALLPROOF
- Open new browser tab
- If logged into Callproof on your laptop/dekstop, log out.
7. Log back into CallProof on your laptop/desktop. 8. After logging in, click on Future Appointment for a contact 9. Before adding the following, click Google Calendar. 10. Allow CallProof to access your Calendar if requested 11. Make sure Calendars are selected and SAVE.
