Activity
Path: Callproof Support - New Website - Report_Menu - Activity
Contents
- 1 Daily Productivity Stats
Daily Productivity Stats
Screen title: Daily Productivity Stats
Browser title: Productivity Stats
Address: /stats/productivity/daily/
Use this screen to view a daily chart of team (or one rep’s) productivity counts over a date range. The chart stacks or overlays key activity types day by day so you can spot busy days, quiet days, and trends.
Navigation: Report Icon Hover →Productivity
From this screen you can:
- View daily productivity as an area chart
- Filter by rep and date range
- Zoom the chart along the date axis
- Toggle series in the legend on or off
How to open Daily Productivity Stats
- Sign in to CallProof.
- In the left sidebar, open Stats / Reports (label may vary by company setup).
- Choose Daily Productivity Stats or Productivity.
Option B — Open Daily Productivity Stats directly
- Open your web browser.
- Go to your CallProof website and add
/stats/productivity/daily/at the end of the address (for example:https://appv2.callproof.com/stats/productivity/daily/). - Press Enter.
- The Daily Productivity Stats chart appears.
- Open another Stats page such as Daily Points (
/stats/points/daily/) or Rep Activities (/stats/activities/). - Navigate to Daily Productivity Stats from your menu when available.
Permissions
- You must be signed in.
- You see productivity for users in your company (or the selected rep).
- Company menu permissions control whether this screen appears in your sidebar.
- This screen is for viewing and filtering only — there is no Add / Edit / Delete productivity record here.
- Counts come from activity already logged in CallProof (appointments, emails, calls).
What you see on the screen
Header
- Title: Daily Productivity Stats
- Filter button
Chart
- An area chart of daily counts
- X-axis — each day in the selected date range
- Y-axis — count of activities
- Legend titled Daily Productivity Stats (left side) — click a series name to show/hide it
- Hover a point for the day value
- Zoom on the date (X) axis when supported by the chart controls
Field guide (Daily Productivity Filter)
Click the Filter button to open Daily Productivity Filter.
Rep
- Optional.
- Choose one sales rep to see only that person’s productivity.
- Leave blank to include company users in the default team view.
Start Date
- Start of the chart date range.
- Default (when empty): about 7 days ago.
End Date
- End of the chart date range.
- Default (when empty): today.
Filter buttons
- Apply Filters — saves the filter and reloads the chart
- Clear Filters — clears the form fields and applies again
Why this screen matters
| Action | Purpose | When to use it |
|---|---|---|
| View chart | See how appointments, emails, and calls trend day by day. | Daily/weekly coaching, capacity checks, or spotting drop-offs. |
| Filter by Rep | Focus the chart on one person. | 1:1 reviews or comparing a rep’s week. |
| Filter by dates | Change the window (week, month, custom range). | Month-end review or a specific campaign period. |
| Toggle legend series | Hide noisy series so you can focus (for example only Appointments). | When one activity type dominates the chart. |
| Zoom | Zoom into part of the date range on the chart. | Inspect a busy stretch of days. |
Note: You do not create productivity rows on this page. Log appointments, emails, and calls elsewhere; this screen only reports them.
View Daily Productivity Stats
- Open Daily Productivity Stats (
/stats/productivity/daily/). - Review the area chart for the default date range (often last 7 days through today).
- Use the legend to turn series on or off.
- Hover points to see exact daily counts.
- Zoom the chart if you need a closer look at part of the range.
Filter the chart
- Click the Filter button.
- (Optional) Select a Rep.
- Set Start Date and End Date.
- Click Apply Filters.
- The page reloads with an updated chart.
- To reset, click Clear Filters, then apply again (defaults return when session dates are cleared and reloaded).
Related Stats screens
- Daily Points —
/stats/points/daily/ - Rep Activities —
/stats/activities/ - Events feed —
/dash/events/(detailed activity list, not this chart)
Tips and important notes
- Default range is roughly the past week through today if you have not set dates yet.
- Choosing a Rep limits all series to that user; leaving Rep blank shows the broader company user set used by this report.
- Recorded calls and mobile calls are counted separately — both can appear on the same day.
- Emails count by sent date; appointments and calls count by their start time in each day window.
- Large date ranges take longer to load.
- Filter settings stay in your session until you change or clear them.
- Use the legend to compare one activity type without redrawing filters.
- Chart export/print options may appear from the Highcharts menu when available in your browser.
Need help?
- Chart empty / all zeros: widen dates, clear the Rep filter, or confirm appointments/emails/calls were logged
- Wrong person: set or clear Rep in the filter and Apply
- Dates look wrong: re-enter Start/End and Apply, or Clear Filters
- Page slow: shorten the date range
- Other issues: email support@callproof.com