Message from Accounts

Message from Accounts

Callproof Mobile App Call from chatpage

What is Message from Accounts?

From Accounts, people, or contact phone screens, you can start a Twilio SMS (or native SMS if Twilio messaging is off).

How to navigate

Accounts → account / people / phones → Message

Using Message from Accounts

1. Open an account phone number.
2. Tap Message.
3. If Twilio messaging is enabled, open Twilio chat / AI draft flow.
4. If not, the device SMS composer may open instead.
5. Send your message.

Features include

• Account message shortcut – SMS without opening Home inbox first.
• Twilio preferred – Uses CallProof messaging when enabled.
• AI optional – May open AI draft popup when AI is on.
• Native fallback – Device Messages when Twilio messaging is unavailable.

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