Calendar sync notes

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Calendar sync notes

What are Calendar sync notes?

Important rules and limits for CallProof calendar integration.

Notes

  • Calendar connections are configured separately for each user.
  • Synchronization applies to Follow-ups and Tasks only (plus Future Appointments sent to calendar).
  • A calendar must be selected before synchronization is enabled.
  • If authentication expires, reconnect the calendar account.
  • Both Google and Microsoft use OAuth authentication.
  • CallProof cannot see Google/Microsoft login credentials during OAuth.
  • After first mobile setup, ongoing calendar setting changes are typically done on the website.
  • If calendars were set up on the website first, the mobile first-time Google setup flow will not appear.
  • Feature is in beta — report issues to Support.