Messages inbox

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Messages inbox

Callproof App CallProof Message Inbox AI Option

What is Messages inbox?

Messages inbox lists your Twilio SMS conversations with name/company, last message preview, time, and unread count.

How to navigate

Mobile Home → Message → Messages screen

Using Messages inbox

  1. Open Messages.
  2. Scroll the conversation list.
  3. Use search to find a chat.
  4. Tap a row to open Twilio Message chat.
  5. Tap New Message (+) to start a new conversation.
  6. Pull to refresh / load more as you scroll.
  7. If Twilio messaging is not configured, CallProof may show “Twilio number not found.”

Features include

  • Conversation list – One row per SMS thread.
  • Unread count badge – Per-conversation unread indicator.
  • Name / number / company – Shows sender identity when known.
  • Last message preview – Latest SMS text snippet.
  • Relative time – Today time, Yesterday, weekday, or date.
  • Search – Find conversations quickly.
  • Empty state – Shown when there are no messages.
  • Close – Return to previous screen / Home.