Difference between revisions of "Duplicates"
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Duplicates will be listed along side one another. To the right are 3 ways of handling duplicates. | Duplicates will be listed along side one another. To the right are 3 ways of handling duplicates. | ||
− | : '''Delete Match''' - Red circle with line through it. This will delete the duplicate | + | : '''Delete Match''' - Red circle with line through it. This will delete the duplicate which is the second column. |
: '''Never Merge''' - Middle icon; yellow yeild. This will keep the records separate and remove them from the duplicates index. | : '''Never Merge''' - Middle icon; yellow yeild. This will keep the records separate and remove them from the duplicates index. | ||
: '''Merge''' - Merging green arrows. Start the merge process. | : '''Merge''' - Merging green arrows. Start the merge process. |
Revision as of 18:07, 30 September 2013
Path: Callproof Support - Website - Navigation Bar - Home - Duplicates
What are Duplicates?
Callproof can perform a broad search for duplicate contacts. This will allow quicker merging of duplicates over searching individually and merging.
Click Duplicates to see an index of all duplicates. If no contacts are listed, schedule an analysis.
Schedule Duplicate Analysis
Click Find Duplicates on the right side of the screen.
Click the green Find Duplicates button to start an analysis.
When finished, an email will be sent to the user to alert them it's complete.
After it's completed, clicking on Duplicates under the Home tab from the Navigation Bar will not show you found duplicates.
Handling Duplicates
Duplicates will be listed along side one another. To the right are 3 ways of handling duplicates.
- Delete Match - Red circle with line through it. This will delete the duplicate which is the second column.
- Never Merge - Middle icon; yellow yeild. This will keep the records separate and remove them from the duplicates index.
- Merge - Merging green arrows. Start the merge process.