Difference between revisions of "Website"

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Path: [[Website]]
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Path: [[Callproof Support]] - [[Website]]
  
  
After logging into Callproof, you will see a red navigation bar across the top.   
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The main navigation bar in Callproof is on top.  This will provide access to most every feature Callproof has to offer. 
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Not all users will see the same Navigation Bar.  The options will depend on user access levelManagers have additional features that allow customization of the site for their companies' use.
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All main options are listed below.
  
Find out more details about each option below.  Click on the tab name for more in depth details.
 
  
 
== [[Home]] ==
 
== [[Home]] ==
  
Most site customization and setup is done from the [[Home]] tab.
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This is the main section for customizing the site, clocking in and out, and logging out of the system.
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More Info: [[Home]]
  
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[[File:HomeView.png|250px|thumb|Home]]
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<div style="clear:both;"></div>
  
 
== [[Sales]] ==
 
== [[Sales]] ==
  
Information about pending opportunities and the opportunity funnel are found in the [[Sales]] tab.
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This section is for viewing and managing opportunities, opportunity funnel.  You can also customize the opportunity types and funnel here.
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More Info: [[Sales]]
  
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[[File:SalesView.png|250px|thumb|Home]]
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<div style="clear:both;"></div>
  
 
== [[Dashboard]] ==
 
== [[Dashboard]] ==
  
Daily activities like Followups, Event Forms, and employee rankings are found in the [[Dashboard]] tab.
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This section is for viewing and managing day to day items.  This can include sales rep rankings (if using a points system), daily appointments, scheduled followups, and more.
  
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More Info: [[Dashboard]]
  
== [[Maps]] ==
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[[File:DashboardView.png|250px|thumb|Home]]
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<div style="clear:both;"></div>
  
Find new and current customers and opportunities using Google maps within the [[Maps]] tab. 
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== [[People]] ==
  
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This section is for viewing and managing your contacts.  You can view, sort, and create contacts here.  Once a contact is found, you can edit and update their information and custom fields.
  
== [[People]] ==
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More Info: [[People]]
  
Add, edit, update, search, filter, and export contacts from the [[People]] tab.
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[[File:PeopleView.png|250px|thumb|Home]]
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<div style="clear:both;"></div>
  
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== [[Stats]] ==
  
== [[Stats]] ==
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This section is for viewing summary reports on different activities performed in Callproof.  These includes items such as number of calls, appoints, recorded calls, points, and more.  Most of these reports are shown on a graph.
  
See graphic reports of employee activity from the [[Stats]] tab.
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More Info: [[Stats]]
  
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[[File:StatsView.png|250px|thumb|Home]]
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<div style="clear:both;"></div>
  
 
== [[Mail]] ==
 
== [[Mail]] ==
  
Manage report subscriptions and Callproof generated emails from the [[Mail]] tab.
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This section is managing your mail campaigns and report distributions.
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More Info: [[Mail]]
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[[File:mailView.png|250px|thumb|Mail]]
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<div style="clear:both;"></div>
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== [[Web Support]] ==
  
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If you ever have trouble inside Callproof or need assistance, click on Support.  A form will be presented.  The more specific you are about your problem, the quicker our support team will be able to assist you.
  
== [[Support]] ==
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More Info: [[Web Support]]
  
If a user needs help, fill out the short tech support form from the [[Support]] tab.  Please be as detailed as possible to ensure quicker resolution.
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[[File:SupportView.png|250px|thumb|Support]]
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<div style="clear:both;"></div>

Latest revision as of 15:36, 16 July 2026

Path: Callproof Support - Website


The main navigation bar in Callproof is on top. This will provide access to most every feature Callproof has to offer.

Not all users will see the same Navigation Bar. The options will depend on user access level. Managers have additional features that allow customization of the site for their companies' use.

All main options are listed below.


Home

This is the main section for customizing the site, clocking in and out, and logging out of the system.

More Info: Home

Home

Sales

This section is for viewing and managing opportunities, opportunity funnel. You can also customize the opportunity types and funnel here.

More Info: Sales

Home

Dashboard

This section is for viewing and managing day to day items. This can include sales rep rankings (if using a points system), daily appointments, scheduled followups, and more.

More Info: Dashboard

Home

People

This section is for viewing and managing your contacts. You can view, sort, and create contacts here. Once a contact is found, you can edit and update their information and custom fields.

More Info: People

Home

Stats

This section is for viewing summary reports on different activities performed in Callproof. These includes items such as number of calls, appoints, recorded calls, points, and more. Most of these reports are shown on a graph.

More Info: Stats

Home

Mail

This section is managing your mail campaigns and report distributions.

More Info: Mail

Mail

Web Support

If you ever have trouble inside Callproof or need assistance, click on Support. A form will be presented. The more specific you are about your problem, the quicker our support team will be able to assist you.

More Info: Web Support

Support