Difference between revisions of "Website"

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Path: [[Website]]
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Path: [[Callproof Support]] - [[Website]]
  
  
After logging into Callproof, you will see a red navigation bar across the top.   
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The main navigation bar in Callproof is on top.  This will provide access to most every feature Callproof has to offer. 
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Not all users will see the same Navigation Bar.  The options will depend on user access levelManagers have additional features that allow customization of the site for their companies' use.
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All main options are listed below.
  
Find out more details about each option below.  Click on the tab name for more in depth details.
 
  
 
== [[Home]] ==
 
== [[Home]] ==
  
Most site customization and setup is done from the [[Home]] tab.
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This is the main section for customizing the site, clocking in and out, and logging out of the system.
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More Info: [[Home]]
  
  
 
== [[Sales]] ==
 
== [[Sales]] ==
  
Information about pending opportunities and the opportunity funnel are found in the [[Sales]] tab.
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This section is for viewing and managing opportunities, opportunity funnel.  You can also customize the opportunity types and funnel here.
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More Info: [[Sales]]
  
  
 
== [[Dashboard]] ==
 
== [[Dashboard]] ==
  
Daily activities like Followups, Event Forms, and employee rankings are found in the [[Dashboard]] tab.
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This section is for viewing and managing day to day items.  This can include sales rep rankings (if using a points system), daily appointments, scheduled followups, and more.
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More Info: [[Dashboard]]
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== [[Maps]] ==
 
== [[Maps]] ==
  
Find new and current customers and opportunities using Google maps within the [[Maps]] tab. 
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This section is for viewing and managing activity using Google maps.  You can find new businesses to target, track past appointments, plot customers on a map, and more.
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More Info: [[Maps]]
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== [[People]] ==
 
== [[People]] ==
  
Add, edit, update, search, filter, and export contacts from the [[People]] tab.
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This section is for viewing and managing your contacts.  You can view, sort, and create contacts here.  Once a contact is found, you can edit and update their information and custom fields.
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More Info: [[People]]
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== [[Stats]] ==
 
== [[Stats]] ==
  
See graphic reports of employee activity from the [[Stats]] tab.
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This section is for viewing summary reports on different activities performed in Callproof.  These includes items such as number of calls, appoints, recorded calls, points, and more.  Most of these reports are shown on a graph.
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More Info: [[Stats]]
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== [[Mail]] ==
 
== [[Mail]] ==
  
Manage report subscriptions and Callproof generated emails from the [[Mail]] tab.
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This section is managing your mail campaigns and report distributions.
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More Info: [[Mail]]
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== [[Support]] ==
 
== [[Support]] ==
  
If a user needs help, fill out the short tech support form from the [[Support]] tab.  Please be as detailed as possible to ensure quicker resolution.
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If you ever have trouble inside Callproof or need assistance, click on Support.  A form will be presented.  The more specific you are about your problem, the quicker our support team will be able to assist you.
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More Info: [[Support]]

Latest revision as of 16:01, 3 December 2014

Path: Callproof Support - Website


The main navigation bar in Callproof is on top. This will provide access to most every feature Callproof has to offer.

Not all users will see the same Navigation Bar. The options will depend on user access level. Managers have additional features that allow customization of the site for their companies' use.

All main options are listed below.


Home

This is the main section for customizing the site, clocking in and out, and logging out of the system.

More Info: Home


Sales

This section is for viewing and managing opportunities, opportunity funnel. You can also customize the opportunity types and funnel here.

More Info: Sales


Dashboard

This section is for viewing and managing day to day items. This can include sales rep rankings (if using a points system), daily appointments, scheduled followups, and more.

More Info: Dashboard


Maps

This section is for viewing and managing activity using Google maps. You can find new businesses to target, track past appointments, plot customers on a map, and more.

More Info: Maps


People

This section is for viewing and managing your contacts. You can view, sort, and create contacts here. Once a contact is found, you can edit and update their information and custom fields.

More Info: People


Stats

This section is for viewing summary reports on different activities performed in Callproof. These includes items such as number of calls, appoints, recorded calls, points, and more. Most of these reports are shown on a graph.

More Info: Stats


Mail

This section is managing your mail campaigns and report distributions.

More Info: Mail


Support

If you ever have trouble inside Callproof or need assistance, click on Support. A form will be presented. The more specific you are about your problem, the quicker our support team will be able to assist you.

More Info: Support