Contacts
Path: Website - Navigation Bar - People - Contacts
What are Contacts?
Contacts are your company contacts. From area allows users to see, edit, add, and delete contacts.
Searching for Contacts
The top of the contacts page contains a search feature. Any of the fields can be used to search contacts.
Use as few or as many field criteria as needed.
Max Results controls how many results are returned. Adjust as needed.
Notice the More >> in red towards the bottom right of the search area. This will open up and allow searches involving custom fields.
The bottom half of the contacts screen shows search results.
Search Results and Contact Icons
Click on the company name, contact name, or address to edit a contact.
Click the phone number to add phone numbers.
Icons to the right provide easy access to contact functions. Hover over icon to see a tool tip. These are listed below.
Notepad - Edit the contact
Red X - Delete contact (may or may not be enabled depending on access level)
Peach + Sign - Add new opportunity
Green + Sign - Add Followup
Journal - Create event form for contact
Clock - Create a adf