Incoming SMS notifications

Incoming SMS notifications

What are Incoming SMS notifications?

Incoming SMS notifications alert you when a new Twilio message arrives so you can open the related chat quickly.

How to navigate

Push / in-app notification → opens Messages inbox or Twilio Message chat

Using Incoming SMS notifications

1. Allow notifications for CallProof when prompted.
2. When a new SMS arrives, tap the notification.
3. Open the conversation and reply.
4. Unread badges update on Home and in the inbox.

Features include

• Push / in-app alerts – Notify on new Twilio SMS.
• Deep link to chat – Jump into the related thread when possible.
• Unread badges – Home Message button and inbox row counts update.
• Requires messaging enablement – Works with Twilio message caller ID configured.