Signup

Path: Callproof Support - New Website - Signup

Signup Screen

Use this screen to create a new CallProof account for your company. The Signup screen lets you register as a new member so you can start using contacts, calls, events, reports, and other CallProof features.

From this screen you can also:

• Sign up with your company and contact details
• Continue with Google, Microsoft, or Outlook
• Go back to Sign in if you already have an account

Signup

How to open the Signup screen

Option A — From the Login screen

1. Open the Login screen.
2. Scroll to Don't have an account?
3. Click Create an account for FREE!
4. The Signup screen opens with the title New Member Signup.

Option B — Open Signup directly

1. Open your web browser.
2. Go to your CallProof website and add /signup/ at the end of the address (for example: https://appv2.callproof.com/signup/).
3. Press Enter.
4. The Signup screen appears.

Option C — From Login after an account was disabled

1. If a manager account is disabled on Login, you may see a message about creating a new account.
2. Follow the option to create a new account (this may open CallProof plans information).
3. You can also open Signup directly using Option B above when you are ready to register.

Permissions

• Anyone who is not signed in can open and use the Signup screen.
• No special role or menu permission is needed to create a new account.
• After a successful signup, you are signed in automatically as the main account user for your new company.
• If the email you enter is already used in CallProof, signup will not continue until you use a different email or sign in instead.

What you see on the screen

Main signup form

• CallProof logo
• Title: New Member Signup
• Company Name field
• Contact Name field
• Email field
• Phone field
• Password field (with an eye icon to show or hide the password)
• Confirm Password field (with an eye icon to show or hide the password)
• Signup button
• - OR - divider
• Continue icons for Google, Microsoft, and Outlook
• Already have an account ? Sign in button

Messages you may see

• Success message when your account is created
• Error messages when a required field is missing
• Error if the contact name is not entered as first and last name
• Error if the email is not valid
• Error if the phone number is not 10 digits
• Error if password and confirm password do not match
• Error if the email already exists
• Toast/alert messages for other signup problems

Field guide

Company Name

• Enter your company or organization name.
• Required.
• Maximum length is 64 characters.

Contact Name

• Enter your full name.
• Required.
• Use your first name and last name separated by a space (for example: Jane Smith).

Email

• Enter the email address you will use to sign in.
• Required.
• Must be a valid email address.
• Must not already be registered in CallProof.

Phone

• Enter your phone number.
• Required.
• Use a 10-digit phone number (for example: 6155551234).
• Extra characters such as spaces, dashes, or parentheses are removed automatically when the form is submitted.

Password

• Create a password for your new account.
• Required.
• Click the eye icon to show or hide what you typed.

Confirm Password

• Enter the same password again.
• Required.
• Must match the Password field exactly.

Create an account with the signup form

New Member Signup

1. Open the Signup screen.
2. Enter your Company Name.
3. Enter your Contact Name as first and last name (for example: Jane Smith).
4. Enter your Email.
5. Enter your Phone number (10 digits).
6. Enter a Password.
7. Enter the same value in Confirm Password.
8. (Optional) Click the eye icons to check your password fields.
9. Click Signup.
10. If any field has an error, fix it and click Signup again.
11. When signup succeeds, you are signed in and taken into CallProof.

Continue with Google

Google Signup

1. On the Signup screen, click the Google icon.
2. Choose your Google account and allow access if asked.
3. Return to CallProof and complete any remaining steps your account needs.
4. Continue into CallProof.

Continue with Microsoft or Outlook

Microsoft or Outlook Signup

1. On the Signup screen, click the Microsoft icon or the Outlook icon.
2. Sign in with your Microsoft account and allow access if asked.
3. Return to CallProof and complete any remaining steps your account needs.
4. Continue into CallProof.

If you already have an account

Already have an account

1. On the Signup screen, click Already have an account ? Sign in.
2. You are taken to the Login screen.
3. Sign in with your existing email and password (or Google / Microsoft / Outlook).

If your email already exists

1. Try to sign up with an email that is already registered.
2. You see a message that the email already exists.
3. Do one of the following:
   1. Click Already have an account ? Sign in and sign in with that email, or
   2. Use a different email address to create a new account, or
   3. Use Forgot password? on the Login screen if you cannot remember your password.

After you sign up

1. CallProof creates your company and user account.
2. You are signed in automatically.
3. You are taken to your main Dashboard / home area to begin work.
4. Normal CallProof menus become available after signup.

Depending on your account setup, you may later be asked to review Terms of Service or complete other first-time setup steps.

Tips and important notes

• Use a real work email you can access, because this email is used for sign-in and account messages.
• Enter first and last name in Contact Name, separated by a space.
• Phone numbers must be 10 digits.
• Password and Confirm Password must match.
• If you already have a CallProof account, use Sign in instead of creating a second account with the same email.
• Keep your password private. Do not share it.
• Google, Microsoft, and Outlook options may depend on your browser and provider account access.
• Apple sign-in may not appear on every CallProof site.

Need help?

• Already registered: go to Login and sign in
• Password problems after signup: use Forgot password? on the Login screen
• Signup or access issues: contact support@callproof.com or your company administrator