Difference between revisions of "Settings Menu"

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(Site Settings)
(Site Settings)
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*[[Event Forms (New Web)]] - Create and manage custom forms for visits, calls, and other business activities. Event Forms can capture checklists, scores, notes, send email notifications, and create follow-up tasks. Example: A Closed Deal form completed by sales representatives after closing an opportunity.
 
*[[Event Forms (New Web)]] - Create and manage custom forms for visits, calls, and other business activities. Event Forms can capture checklists, scores, notes, send email notifications, and create follow-up tasks. Example: A Closed Deal form completed by sales representatives after closing an opportunity.
  
*[[Custom Fields]] - User defined fields added to contact records.  These appear on all contact records and can be used in searches.
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*[[Custom Fields (New Web)]] - User defined fields added to contact records.  These appear on all contact records and can be used in searches.
  
*[[Contact Types]] - User defined contact types used within their company.  These can be used to organize and search contacts.
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*[[Contact Types (New Web)]] - User defined contact types used within their company.  These can be used to organize and search contacts.
  
*[[Titles]] - User defined titles for employees within your company.   
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*[[Titles (New Web)]] - User defined titles for employees within your company.   
  
*[[Badges]] - User defined awards given at user defined point thresholds.  When employees earn enough points, badges are given out.
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*[[Badges (New Web)]] - User defined awards given at user defined point thresholds.  When employees earn enough points, badges are given out.
  
*[[Event Points]] - User defined point scale for actions performed in Callproof.  Most actions in Callproof can be assigned a point value and be used to rank employees.  Points for each action can be defined here.
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*[[Event Points (New Web)]] - User defined point scale for actions performed in Callproof.  Most actions in Callproof can be assigned a point value and be used to rank employees.  Points for each action can be defined here.
  
*[[Point Values]] - User defined point values that can be assigned to actions.  The icon used for points can also be edited here.
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*[[Point Values (New Web)]] - User defined point values that can be assigned to actions.  The icon used for points can also be edited here.
  
*[[Markets]] - User defined markets.
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*[[Markets (New Web)]] - User defined markets.
  
*[[Role]] - Lets managers define role labels (for example Manager, Buyer, Decision Maker) used on people/personnel under Accounts when People Tab is on, and for Role filters on Contacts/Accounts search.
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*[[Role (New Web)]] - Lets managers define role labels (for example Manager, Buyer, Decision Maker) used on people/personnel under Accounts when People Tab is on, and for Role filters on Contacts/Accounts search.
  
*[[Regions]] - Lets a company define geographic territories (by state, city, county, and zip codes) and assign reps to those territories so account/contact lists and related features can be scoped by region.
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*[[Regions (New Web)]] - Lets a company define geographic territories (by state, city, county, and zip codes) and assign reps to those territories so account/contact lists and related features can be scoped by region.

Revision as of 12:10, 22 July 2026

Path: Callproof Support - New Website - Settings Menu


Most of the main customizations available in Callproof are accessed here. This contacts most of the user defined items like Contact Types, Custom Fields, and Points.

Site Settings

  • Event Forms (New Web) - Create and manage custom forms for visits, calls, and other business activities. Event Forms can capture checklists, scores, notes, send email notifications, and create follow-up tasks. Example: A Closed Deal form completed by sales representatives after closing an opportunity.
  • Custom Fields (New Web) - User defined fields added to contact records. These appear on all contact records and can be used in searches.
  • Contact Types (New Web) - User defined contact types used within their company. These can be used to organize and search contacts.
  • Badges (New Web) - User defined awards given at user defined point thresholds. When employees earn enough points, badges are given out.
  • Event Points (New Web) - User defined point scale for actions performed in Callproof. Most actions in Callproof can be assigned a point value and be used to rank employees. Points for each action can be defined here.
  • Point Values (New Web) - User defined point values that can be assigned to actions. The icon used for points can also be edited here.
  • Role (New Web) - Lets managers define role labels (for example Manager, Buyer, Decision Maker) used on people/personnel under Accounts when People Tab is on, and for Role filters on Contacts/Accounts search.
  • Regions (New Web) - Lets a company define geographic territories (by state, city, county, and zip codes) and assign reps to those territories so account/contact lists and related features can be scoped by region.