Difference between revisions of "Gryphon"
(Created page with " == What is Gryphon? == Gryphon is a tool that avoids calling numbers listed on "do not call" lists. == Setting Up Gryphon == If an employee is going to make calls fro...") |
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Gryphon is a tool that avoids calling numbers listed on "do not call" lists. | Gryphon is a tool that avoids calling numbers listed on "do not call" lists. | ||
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| + | When calling with the Gryphon tool, users may hear more rings than usual. This is common as the Gryphon tool is working behind the scenes. | ||
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If an employee is going to make calls from within Callproof using the Gryphon tool, it must be set up for that employee. | If an employee is going to make calls from within Callproof using the Gryphon tool, it must be set up for that employee. | ||
| − | To setup, on the main [[Navigation Bar]] under [[People]], click on [[Company Directory]] | + | To setup, on the main [[Navigation Bar]] under [[People]], click on [[Company Directory]]. |
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| + | On the bottom of the employee's page is a section for Gryphon information. | ||
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| + | Fill in the '''Access Number''', '''PIN''', and '''Campaign'''. | ||
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| + | Click UPDATE just below to save this information. | ||
Revision as of 19:42, 19 November 2013
What is Gryphon?
Gryphon is a tool that avoids calling numbers listed on "do not call" lists.
When calling with the Gryphon tool, users may hear more rings than usual. This is common as the Gryphon tool is working behind the scenes.
Setting Up Gryphon
If an employee is going to make calls from within Callproof using the Gryphon tool, it must be set up for that employee.
To setup, on the main Navigation Bar under People, click on Company Directory.
On the bottom of the employee's page is a section for Gryphon information.
Fill in the Access Number, PIN, and Campaign.
Click UPDATE just below to save this information.
